CANCELLATION POLICY

We want to do everything within our power to make sure you have a great experience with CrunchLabs. Please call or email us at help@crunchlabs.com to share your concerns. But if you must cancel your upcoming Build Boxes or Hack Packs:

• Head to your My Account portal on our site, find the subscription in question, and "Turn Off Auto-Renewal". You must do so 3 days prior to your next billing date. If your subscription is currently processing an order or shipment, you may not see the option to turn off auto-renewal until after the order is shipped.
• Most subscriptions are not eligible for early cancellation. If you’re not satisfied, call or email us at help@crunchlabs.com.

Additional details

• When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
• Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
  
• Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can turn off auto-renewal in your My Account portal.
  
• If you want to cancel or change your subscription, you can request to so at any time. Your order confirmation emails have links to your order. You can manage your subscription from there or directly in your My Account portal on our site. 
  
• See our Refund and Returns Policy for more details on refunds and returns.